How do we deliver Results?
Imagine a world where you can deliver many times a day by the simple click of a button. It may seem like a pipe dream but many organizations are doing it. We've trained organizations who have realized they need to focus on DevOps.
AGR: What keeps you up at night?
Client: Our delivery cycle is too long. We're lucky if we can deliver once a month.
AGR: What seems to be the main obstacle?
Client: We never stop to fix our delivery mechanism so we run into the same problems every time.
AGR: What do you think this all amounts to?
Client: If we just focus on delivering business features we'll never be able to deliver faster.
AGR: What is the lesson in all of this?
Client: We need to slow down if we want to go faster.
Change doesn't happen overnight. But the longer you delay it, the longer it takes to create the new normal. We've worked with leaders to adopt a growth mindset so they can lead by example.
AGR: What is one area where you've struggled to gain adoption?
Client: The individual team members work in siloes.
AGR: What is the impact this is having?
Client: There is no knowledge sharing so when someone is absent, we basically deliver nothing.
AGR: What are some behaviors the leaders could exemplify that might help to alleviate this?
Client: Senior management should form themselves into Agile teams where we collaborate and show off the results of our work. If we want people to work as an Agile team, it starts with us.
Build the Right Thing
Start with your purpose. You need to answer the question, "Why are we doing what we're doing?". If you can't answer this question there is no point in moving forward. We've helped organizations to realize that when they proceed without starting with 'why', they often build the wrong thing.
AGR: What is a desired outcome that is important to the organization?
Client: To improve quality.
AGR: Can you tell me about a current or recently completed project?
Client: Deliver a better user experience.
AGR: Is there alignment between a better user experience and improved quality?
Client: No. If only we had started with 'why'…
Telling people to be innovate doesn't work. You need to provide them with the time and space so they can experiment and learn. We've facilitated events (e.g. hackathons) to inspire innovation.
AGR: How does your organization strategically stay ahead of your competitors?
Client: We don't.
AGR: What do you think your competitors do to stay ahead of your organization?
Client: They focus on innovation.
AGR: What's important about that?
Client: We need our people to fail often and fail fast. No only will our people be happier but it will also lead to bigger opportunities.
I’ve been an I.T. professional since 2000. I believe in maintaining a growth mindset, creating partnerships with a purpose, and always striving for significant outcomes. When you work with me, you should expect a collaboration with courage, innovation and trust. Want to learn more? Contact me today for an initial consultation.
I have the knowledge and experience to meet and exceed your expectations, and offer a variety of services customized to fit your specific needs. Learn more about the improvements I can help you achieve, and contact me today.
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We are best suited to assist with SAFe Training because we are SAFe practitioners as well.
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We provide public and private SAFe training.
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What My Clients Have to Say
"Our team had a tough job to support and develop an application with a lot of legacy issues. With Mark's coaching and leadership, we embraced Agile to became a self-managed team and our velocity amplified to 10x in less than a year. Under his direction, we were not only able to get rid of our technical debt but also implement a new and improved User Interface for the application. It was the most challenging yet successful project I have ever worked on."
Devshree Gavande, VP Architecture
"Mark helps you to see things differently"
"Mark's leadership was the driving force that amplified our team's velocity to 10x in less than a year!"